Field tools are the hardest surface we ship. The person using them is on a roof, wearing gloves, in direct sunlight, on a cracked mid-range Android, with no data connection and a supervisor waiting. You would own that experience.
What you would be doing
- Own the field SOP flow end to end — step, evidence capture, gate, snag.
- Design for offline as the default state, not the error state.
- Get on roofs. We expect you to watch crews use what you designed, regularly.
- Hold a minimum 44px target and a contrast level that survives outdoor glare.
- Work with the platform team so field decisions do not quietly break the record.
What we are looking for
- Four or more years designing production software, including something used by non-office workers.
- A portfolio that shows constraint-driven work, not just polish.
- Comfort designing with real content and real edge cases from the first sketch.
- Willingness to travel to sites roughly once a month.
Useful, not required
Prior work on field service, logistics or construction tooling.Working knowledge of accessibility beyond a contrast checker.Hindi or Marathi — useful when watching crews work.
Why this role is interesting
If a crew abandons the app halfway through an install, the whole evidence chain breaks. Design quality here is not decoration; it is data integrity.
How we hire
Step one
Intro call
Thirty minutes with the hiring manager. Mutual, not a screen.
Step two
Work session
Ninety minutes on a real problem from our backlog. Paid.
Step three
Team and craft
Two conversations with people you would work beside daily.
Step four
Offer
Within three working days of the last conversation, either way.