Privacy & dataLast updated 18 July 2026
Sub-processors
Every third party that may process customer personal data on our behalf. Subscribe to changes at privacy@redesk.ai.
Infrastructure and hosting
Sub-processor
Purpose
Location
Amazon Web Services
Primary application hosting and object storage
Mumbai, India
Cloudflare
CDN, DNS and DDoS protection
Global edge
Google Cloud Platform
Backup region and BigQuery analytics warehouse
Mumbai, India
Platform services
Sub-processor
Purpose
Location
Twilio
SMS and WhatsApp notifications to crews and customers
United States
Resend
Transactional email delivery
United States
Razorpay
Payment processing, AutoPay and eNACH mandates
India
Digio
E-signature and KYC document verification
India
Mapbox
Map tiles and geocoding for site records
United States
Business and support tooling
Sub-processor
Purpose
Location
Zendesk
Support ticketing
United States
Sentry
Error monitoring
United States
PostHog
Product analytics, self-hosted
Mumbai, India
Google Workspace
Internal email and documents
India
Change notice
We publish a new version of this page whenever the list changes, and email 30 days ahead of any addition to customers who have subscribed to notices. Removals are published on the day they take effect.
Something here unclear?
We would rather explain it than have you guess.