The paperwork, in plain language

Field crews, finance teams and homeowners all use ReDesk, on everything from a desktop to a cracked phone in bright sun. We are working towards WCAG 2.2 Level AA across the platform and this website.

Accessibility is part of the definition of done for new work, not a clean-up pass afterwards.

• Full keyboard operation with a visible focus ring on every interactive element.
• Minimum 4.5:1 text contrast, and 44px minimum touch targets on mobile.
• Semantic landmarks, headings and labels, tested with NVDA, JAWS and VoiceOver.
• Respect for prefers-reduced-motion — all non-essential animation stops.
• Text resizing to 200% without loss of content or function.

• The layout designer canvas in ReStudio is not usable by keyboard alone. A form-based alternative is in development, targeted for Q4 2026.
• Some older PDF exports lack a tagged reading order. New exports are tagged; historical documents are being reprocessed.
• Two data-visualisation components announce values but not trend direction to screen readers.

Email accessibility@redesk.ai with the page, what you were trying to do, and the assistive technology you use. We aim to respond within two business days and to fix or provide a workaround within 30 days.

If you need information in an alternative format, ask and we will produce it at no cost.